FAQ

Does your company use original parts for repair?
We always try to find original parts for the repair and we are transparent to our customer when OEM Parts are used.
So are there any warranty given after repair?
Yes, we give 1-6 months warranty depending on types of repair.
Is there any hidden cost for the repair?
No, our repair prices are transparent and do not have any hidden cost.
How long will your company need to repair a device?

For iPhone LCD, batteries & other uncomplicated spoilage usually take no more than half hour.

For computer/laptop (eg. Motherboard, charging port, keyboard etc), normally we will take 1-7 working days for common models depending on the availability of spare parts.

Should I backup my data before I bring my device for service?
Yes. If possible, please backup your Mac / Phone onto Time Machine or iTune before bringing it to our service centre.
Still need help? Send us a note!

For any other questions, please write us at [email protected] or call us @    (+65) 9185 2798 (Jack)